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For non-commercial use onlyAugust 2026

Research post

The Language
of a Listing

What 38,913 MLS descriptions reveal about price, market time, concessions, and seller leverage

Almost everything a listing description tells you about sale performance is a description of the house, not an effect of the writing. Two exceptions survive: how much punctuation the agent used, and how much they shouted.

What the study measures

A language study with a narrow claim.

This is an observational study of public MLS remarks. It asks whether the words and structure in a description are associated with how a closed listing performed, after accounting for the property, geography, timing, agent, and office context visible in the export. It does not ask whether an agent can cause a better sale by inserting a phrase.

The analysis starts with 38,913 closed listings from January 2 through July 31, 2026. It examines nine outcomes, from close price relative to the original list through days in MLS, concessions, and price reductions. The sample is concentrated in the Front Range, but covers 59 counties.

Listing remarks are records of decisions made around a property. As-is can describe condition. Motivated seller can describe pressure that already exists. Price reduced can describe a change that has already happened. The findings are diagnostic before they are persuasive. The clearest discretionary signals concern writing style, especially punctuation and sentence structure.

Close / original list

96.64% mean

The primary gross price outcome.

Close / final list

98.84% mean

Negotiation relative to the last ask.

Net close / original list

95.51% mean

After seller concessions.

Actual days in MLS

23 days median

Market time, with a long right tail.

Any seller concession

61.57%

Share of closed listings.

Any price reduction

39.29%

Share of usable records.

Read every coefficient as a reported association. A reliable pattern can still be a label for the home, a response to market history, or a fragile result in a narrow group.

The raw pattern

What does the language of a listing reveal about performance? This study follows 38,913 closed listings, nine outcomes, and one period from January 2 through July 31, 2026. The sample spans 59 counties, with the largest concentration in Colorado's Front Range. The first pattern is persuasive, and wrong.

A typical remark contains 212 words, 11 sentences, and 19 words per sentence. It contains 1 exclamation mark, no question marks, and no all-caps tokens at the median. The source field caps near 2,000 characters, compressing the upper tail.

words212
sentences11
words / sentence19
exclamations1
questions0
all-caps tokens0
Flesch ease35.4

Mean close / original list, with median DOM underneath

Shortest
95.86%DOM 27 days
Second
96.38%DOM 24 days
Middle
96.67%DOM 22 days
Fourth
96.96%DOM 20 days
Longest
97.14%DOM 18 days

The raw DOM bars flatten after adjustment. The price association remains at +0.239 points per 75.5 words, while DOM is -0.31%, q = 0.689.

Exclamation groups, raw versus adjusted

0 marks

97.02% price

17 days, 33.44% reduction

1 marks

96.76% price

21 days, 37.62% reduction

2 marks

96.34% price

28 days, 43.18% reduction

3+ marks

95.87% price

37 days, 49.98% reduction

Controls explain 30.8% of close-to-original variation, 31.4% of net variation, and 53.4% of log DOM. That is why the raw view cannot be trusted. The adjustment design is in the appendix.

What survives adjustment

The tone and structure signals are narrower than the raw gradients, but more useful. Exclamation marks are the most consistent adverse signal: -0.181 points on price, -0.200 on net, +4.50% DOM, +0.66 points concession probability, +2.25 points reduction probability, and +0.152 points reduction size per 2.08 additional marks. All caps move in the same direction at roughly half the size, per 9.11 tokens.

Sentence count is separate from length. It is associated with +2.46% DOM, +0.66 points concession probability, and +0.69 points reduction probability, while word count has no adjusted DOM association. Longer remarks carry a 1.03-point higher probability of any concession. Conditional on a concession, they show about 2.47% fewer concession dollars, a 0.035-point lower concession share, and a 0.106-point smaller reduction without a reliable change in reduction probability.

The length and concession trade

Any concession

+1.03 points

longer remarks

Concession dollars

-2.47%

conditional on a concession

Concession share

-0.035 points

conditional on a concession

Reduction size

-0.106 points

no reliable probability change

$-1,357

Arithmetic translation of a reported association at this list price. It is not a forecast. For context, +0.47 points at $750,000 is about $3,526. As-is is about -$18,262 and motivated seller about -$27,969 at the same price.

These are associations, not returns from inserting a phrase. Character count overlaps with word count and is not additive. A complete description can be useful because it records the home accurately, not because the coefficient proves that length creates value.

The words are diagnosing, not persuading

Phrases that look like strong performance drivers are often labels for the property and its history. As-is is associated with -2.435 points on close/original and -9.25% DOM at the same time, plus a 13.62-point lower concession probability. Speed and price move in opposite directions. Investor special is associated with a 32.51-point lower concession probability, fixer with -13.76 points, and sweat equity with -10.32 points. Move-in ready is +0.214 points and +3.65% DOM. Turnkey is +0.317 points with no DOM finding.

Selected phrase profilesPrice · DOM
As-is
-2.435DOM -9.25%
Move-in ready
+0.214DOM +3.65%
Turnkey
+0.317DOM null
Walkable
+0.325DOM -8.56%
Oasis
+0.340DOM -5.82%
Multigenerational
-0.365DOM +6.15%

motivated seller

motivation, close/original -3.73, DOM +71.67

price reduced

motivation, close/original -3.32, DOM null

TLC

condition and distress, close/original -2.93, DOM null

as-is

condition and distress, close/original -2.44, DOM -9.25

sweat equity

condition and distress, close/original -1.98, DOM null

new HVAC

improvement, close/original +0.60, DOM null

remodeled

improvement, close/original +0.53, DOM null

updated

improvement, close/original +0.47, DOM null

multigenerational

audience, close/original -0.36, DOM +6.15

oasis

lifestyle, close/original +0.34, DOM -5.82

walkable

location, close/original +0.33, DOM -8.56

turnkey

improvement, close/original +0.32, DOM null

beautiful

praise, close/original +0.31, DOM null

move-in ready

improvement, close/original +0.21, DOM +3.65

schedule a showing

call to action, close/original -0.20, DOM null

investor special

condition and distress, close/original null, DOM null

fixer

condition and distress, close/original null, DOM null

new roof

improvement, close/original null, DOM null

minutes from

location, close/original null, DOM +4.57

don't miss

call to action, close/original null, DOM +3.79

see it today

call to action, close/original null, DOM null

won't last

call to action, close/original null, DOM -12.55

renovated

improvement, close/original null, DOM null

spectacular

praise, close/original null, DOM null

stunning

praise, close/original null, DOM null

gorgeous

praise, close/original null, DOM null

seller concession

incentive, close/original null, DOM null

rate buydown

incentive, close/original null, DOM null

closing-cost credit

incentive, close/original null, DOM null

financing incentive

incentive, close/original null, DOM null

priced to sell

motivation, close/original null, DOM null

retreat

lifestyle, close/original null, DOM null

entertaining

lifestyle, close/original null, DOM null

conveniently located

location, close/original null, DOM null

amazing

praise, close/original null, DOM null

close to

location, close/original null, DOM null

dream home

praise, close/original null, DOM null

first time buyer

audience, close/original null, DOM null

hurry

call to action, close/original null, DOM null

investor opportunity

audience, close/original null, DOM null

lock and leave

lifestyle, close/original null, DOM null

must see

call to action, close/original null, DOM null

one of a kind

praise, close/original null, DOM null

rare opportunity

praise, close/original null, DOM null

steps from

location, close/original null, DOM null

work from home

audience, close/original null, DOM null

Price-reduced language is associated with -3.316 points and +86.80% DOM. Motivated seller is -3.729 and +71.67% DOM. These phrases partly restate the outcome because the export captured final remarks rather than launch remarks. Location language also separates: walkable is +0.325 points and -8.56% DOM, oasis is +0.340 points and -5.82% DOM, minutes from is +4.57% DOM, while close to and steps from are null.

Concrete terms show a different pattern from generic filler. The strongest negative automatic terms include opportunity at -0.409 points, attached garage at -0.347, and property at -0.288. Positive terms are specific: beautifully +0.379, modern +0.316, fully +0.299, windows +0.290, covered +0.272, cabinetry +0.252, countertops +0.232, floors +0.240, and views +0.239.

114 terms reached significance in at least one outcome. These are exploratory because discovery and estimation used the same sample.

opportunity-0.409
attached garage-0.347
property-0.288
located nearnull
conveniently locatednull
beautifully+0.379
modern+0.316
fully+0.299
windows+0.290
covered+0.272
cabinetry+0.252
countertops+0.232
floors+0.240
views+0.239

Only 5 of 300 selected terms reached significance for DOM, compared with 74 for close-to-original-list.

Template contamination is part of this story. 1,370 listings, 3.52% of the sample, share exactly duplicated remark text across 600 groups. Builder and agent templates can make generic terms appear significant without making them persuasive.

What the data does not support

Flesch reading ease
Question marks
Average sentence length
Generic adjective density
amazing
close to
dream home
first time buyer
hurry
investor opportunity
lock and leave
must see
new windows
one of a kind
rare opportunity
steps from
work from home

Calls to action, selected outcome associations

don't miss
+3.79%
schedule a showing
-0.198%
see it today
+9.84%

Calls to action are mixed. Don't miss is associated with +3.79% DOM and +2.23 points concession probability. Schedule a showing is -0.198 points on close/final. See it today is +9.84 points on reduction probability. A null means nine tests failed to clear the threshold in this sample, not that a phrase never matters.

New roof has no price-ratio association on any of the three price outcomes, but carries a 2.72-point higher probability of a price reduction. New HVAC carries the largest improvement coefficient at +0.600 points, on 1.0% prevalence. Multigenerational is -0.365 points, +6.15% DOM, and +2.72 points reduction probability. Won't last is -12.55% DOM on 408 listings with no price outcome surviving correction. It is a flagged fragile result.

What to do with this

Write with the narrow finding in view. These are the five actions the study supports:

  1. 1. Write complete descriptions. The price association holds at +0.239 points per 75.5 words, though the speed advantage does not survive adjustment.
  2. 2. Cut exclamation marks. They are the most consistent adverse discretionary signal in the study.
  3. 3. Cut all caps. They move in the same direction, with smaller magnitude.
  4. 4. Write fuller sentences rather than more of them. Sentence count is associated with +2.46% DOM, +0.66 points concession probability, and +0.69 points reduction probability.
  5. 5. Use condition and feature language accurately, because it describes the home, not because the coefficient is a return on the word.

The next study should use immutable launch-time remark snapshots, include canceled and expired listings, pre-register the phrase set, and validate findings in a later market period. That design would distinguish words chosen before performance from words added because of performance.

Methodology appendix

Question and scope. The study tests observational associations between public remarks and nine outcomes for closed listings.

Construction. Records without at least 20 usable remark characters were excluded. Outcome-specific plausibility filters preserve a listing for other outcomes when one field is invalid.

Cross-fitting. Five folds train adjustment models on four folds and predict the held-out fold. Both outcome and language variables are residualized against property, geography, timing, agent, and office controls.

Inference. Standard errors are clustered by listing agent. Benjamini-Hochberg false-discovery-rate adjustment is applied within each outcome and result family.

Threats to validity. Final remarks may differ from launch remarks. The sample excludes listings that did not close. Property quality, staging, photography, buyer competition, financing conditions, and edit timing are not fully observed. One-at-a-time estimates overlap, templates create dependence, rare phrases can be unstable, and the period is a single market window. Conditional concession outcomes exclude transactions without positive concessions. Flesch reading ease is approximate. No causal identification is claimed.

Adjustment model performance

Close / original30.8%
Net close / original31.4%
Log DOM53.4%
Reduction AUC77.9%

The performance metrics remove some observable listing heterogeneity. They do not prove that all confounding has been removed.

REcolorado® MLS data; analysis and interpretation by Cooper Thayer. Based on information from REcolorado®, Inc. for the period January 2 through July 31, 2026. Not all properties were listed and/or closed by Company. This representation is based in whole or in part on content supplied by REcolorado®, Inc. REcolorado®, Inc. does not guarantee nor is it in any way responsible for its accuracy. Content maintained by REcolorado®, Inc. may not reflect all real estate activity in the market. For non-commercial use only.

Cooper Thayer, Research intelligenceFor non-commercial use only